Reputable Plumber Dartford Kent

Reputable Plumber: 7 Tips to Help Find a Reputable Plumber

Reputable Plumber: 7 Tips to Help Find a Reputable Plumber

It is my view that plumbers have gained an unfair reputation over the past few decades. Not many people like calling in a plumber. The work they do is expensive, and it always seems to cost more than quoted and take a longer time than promised. Plus, much like car repair shops, most people do not understand the work actual work that a plumber is doing.

It is incredibly easy for a plumber to rip off a homeowner and overcharge them for work that did not need to be done in the first place. Watch an episode of the popular TV program called ‘Cowboy Builders’ if you don’t know what I mean.

I feel that the Internet has helped to somewhat smooth over the general relationships between plumbers and homeowners. The customer is now in an extremely favourable position in that they can pretty much get instant access to material costs and the current market rate of plumbing labour. The plumber can’t ‘pull the wool over the customer’s eyes’ anymore.

So how can you be sure you are working with someone who is honest and knows what they are doing?

Here are my top seven tips to help you choose the right plumber for your job.


Plumber in Dartford Kent South East London

Bro.. Do you know any good plumbers?


1. Ask Friends and Family

The first thing you need to do is check out how satisfied customers have been with a plumber’s work in the past. Asking around in your neighbourhood and among your friends is a good way to start. Many of them will be able to recommend plumbers that they like as well as letting you in on some plumbing horror stories.

Find a Plumber in Your Area

Find a Plumber in Your Local Area using Internet Search Engines.

2. Research Them On The Internet

Even better is to check them out online using social media on platforms such as Google Plus and Facebook and it’s always a good idea to use independent rating websites such as

TrustATrader for example. The plumber has no control over the ratings and reviews left by previous customers so you can be sure to trust them.

3. Ignore Mainstream Advertising

Do not go by who has the most advertisements or who has been in business the longest. Unfortunately, many people go to a plumbing firm because they know they name from ads, and often these companies are the worst ones out there. They’re normally often run by businessmen who know how to effectively market themselves and advertise and all they do is subcontract the work out to an independent plumber. So cut through the middleman and contact the independent firms yourself and save a lot of money in the process.

4 Always Ask For References

Name recognition does not mean excellent service in every case. A good plumber or plumbing company should be able to provide you with references upon request. If you are planning on hiring a plumbing company for a brand new bathroom installation or a simple boiler repair, you should never accept a company that refuses to provide you with a set of references. This is a big red flag!

Bathroom Installation in Dartford Kent South East London

Always ask for references and check their work!

5. Always Get Three Different Quotes

Hourly rates are another thing you want to check out before you hire a plumber. Call around and get a few quotes for a job. We always recommend getting at least three quotes from three different plumbers/plumbing companies so you can get an idea of what the going rate is. Find out if the plumber is willing to sign a citation and give you a price guarantee before he begins working. Always get written quotes which have been sent via email too.

Plumber in Dartford Kent South East London

Make sure that you’re not paying for the plumbers van!

6. Do Not Pay For Travel Or Parking Costs Separately

Whenever I quote a customer for a plumbing installation job, whether it be a small job fixing a leaking tap or a complete new central heating system installation, I always build in costs like parking and travel into the quote. It doesn’t make sense to me to charge the customer extra for this. You should clarify beforehand if the plumber will charge for extras such as travel time and parking. It is perfectly reasonable for the plumbing company to list this as a charge in their main quotation as long as it is clear and the price they give is fair but any plumber who can’t give you a thorough explanation of how you will be billed with a ballpark figure of the amount should be avoided.

7. Never Accept An ‘Estimated’ Quote

Another red flag is when plumbers provide ‘estimates’ as opposed to a fixed price quote. We always recommend going with companies that provide fixed price quotes. Estimated quotes are often unfairly taken advantage of by plumbing companies who try and charge extra for anything that they can find. An estimated quote of £2500.00 for a complete bathroom renovation could easily turn into a final price of £3500.00 due to ‘unforeseen circumstances’.

So there you have it. My top 7 tips to help find a reputable plumber. Good plumbers are out there. Do your research properly and it’s really pretty simple to find the right plumber for whatever plumbing job that needs doing in your home. It just takes a little bit of effort. Unless it’s an emergency gas leak, take your time, follow these basic tips and everyone will be happy.

If you liked this blog post and found it useful I’d be grateful if you could help by sharing it with your friends and family on Twitter or Facebook.

If you have any questions feel to free to comment down below and I’ll answer them personally.

If you live in South East London or Kent and need some advice in terms of what plumber to choose for your home plumbing project then feel free to get in touch. We’d love to hear from you.

Get Free Email Updates!

Signup now and receive an email once I publish new content.

I agree to have my personal information transfered to MailChimp ( more information )

I will never give away, trade or sell your email address. You can unsubscribe at any time.

2 replies
  1. Julia Johnson
    Julia Johnson says:

    Well done, Richard! I enjoy reading your articles, if only it would be so easy to find an honest and rprofessional plumber or plumbing company. I am in a process of finding one myself and, to my worry, the process is long and not very successful. I have three quotes to refurbish my bathroom – one is significantly overpriced, another is more rasonable, but still overpriced and the third one simply cannot be trusted as there are no references available. I find your article very helpful as I understand now what is overpriced and what I can discuss with the plumbers trying to make them more reasonable. So Thank you and wishing you very success in your business!

    • Richard Costello
      Richard Costello says:

      Hi Julia,

      Thank you for your lovely message. It’s great to hear that people are actually reading them and find them useful!

      Good luck with your search for a good plumber.. We are out there but you just need to take your time in order to find us so don’t rush.




Leave a Reply

Want to join the discussion?
Feel free to contribute!

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.